Accessibility

Last updated November 10, 2026

We want everyone to be able to browse RIME, choose a product and a color, read about our products and their safety information, and place an order once the shop opens, whatever device, browser or assistive technology they use. This page explains what we aim for, what we have done, where we know we still fall short, and how to get help.

What we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG 2.2) at Level AA, the standard widely used for websites in the United States. We built the site with it in mind, we check our pages against it, and we keep improving when we find a problem or someone tells us about one.

What we have done

• Structure: every page has a clear title, headings in a logical order, and the same header and footer, so you always know where you are. A “Skip to content” link lets keyboard and screen reader users go straight to the main content.
• Keyboard: the menu, the shop filters, the product images, the color swatches, the quantity controls, the cart and every link can be reached and used with a keyboard, and the element you are on is clearly outlined, on the light and the dark sections alike, light swatches included.
• Colors in words: every color swatch is announced by its color name to screen readers, and shows that name when you point at it or move to it with the keyboard. On the home page the names are written under the large swatches, and the color you choose is always written out (“Color: Glacier”), next to the swatches, in the cart and in the order summary. You never have to tell colors apart by sight to order.
• Color and contrast: we chose text and background colors with enough contrast to meet Level AA on the light sections, the dark sections and the color fields behind the products. Text never sits directly on a strong product color, and information is never given by color alone.
• Images: product images have text descriptions, and images that are only decorative are hidden from screen readers.
• Details in words: what is in the box, how to use and clean each product, how its lid works, its details and its materials are written as text, not only shown in pictures.
• Safety in words: the safety information for each product is always shown on its page, as plain text, never folded away, and all of it is gathered on our Use & Safety page.
• Motion: if you turn on reduced motion on your device, our animations and transitions, including the color swaps, are turned off or kept to a minimum. Nothing on the site flashes, and no sound plays by itself.
• Text and zoom: you can enlarge text and zoom the page in your browser, and the layout adapts to small screens without scrolling sideways.
• Plain language: our policies and product pages are written in short, plain sentences.

Known limits

• The cart, the color pickers and the delivery estimate need JavaScript. If JavaScript is turned off, you can still read every page.
• Our product images are digital renders that show the shape and the color of a product, which a short text description can only partly convey. Colors also look a little different from one screen to another. Ask us, and we will describe a product or a color in more detail.
• Online payment is being set up. Once it opens, payments will be handled on the payment form of a third-party payment processor, designed by the processor, not by us. If you have trouble paying, we will help you by e-mail.
• Older browsers may not show every part of the site as intended.

Getting help by e-mail

If something on this website is hard to use, e-mail us at contact@rimecups.com with “Accessibility” in the subject line. We reply within 2 business days. We can:

• send you any information on this website, such as a product description, its care and safety information, or one of our policies, as plain text in an e-mail;
• describe the eight colors in words, or tell you how a lid opens and closes, so you can choose;
• once online payment opens, help you place an order, at the same price and on the same terms as online.

Please never send your card number by e-mail: we will never ask for it.

Tell us what to improve

If you find a page, a button or a description that does not work for you, please tell us which page it was, what you were trying to do, and the device, browser and any assistive technology you use. We read every message, answer it, and fix what we can as soon as we can.

Last checked

We wrote this statement on November 10, 2026, as the website was built. We check the website against these guidelines whenever it changes in a significant way, and update this statement when we do.